Return & Exchange

At FindOut Brand, customer satisfaction is important to us. Please review our policy below before requesting a return or exchange.

Exchange Policy

• We offer exchanges within 7 days of receiving your order.

• Items must be unused, unworn, unwashed, and in their original condition with tags attached.

• To request an exchange, please contact us with your order number.

• Delivery charges for exchanges are the customer's responsibility unless the item received is defective or incorrect.

• Exchanges are subject to stock availability.

 

Return & Refund Policy

• We offer returns and refunds within 7 days of receiving your order.

• Returned items must be unused, unworn, unwashed, and in their original condition with tags attached.

• Refund requests must include the order number and reason for return.

• Shipping charges are non-refundable unless the item received is defective or incorrect.

• Approved refunds will be processed through the original payment method.

 

Important Notes

• Items damaged due to misuse, improper handling, or washing are not eligible for return, refund, or exchange.

• We reserve the right to reject any request that does not meet the conditions outlined above.

• For any return, refund, or exchange inquiries, please contact our customer support team.